Project communications strategy framework
Audience and stakeholder identification and messaging mapping
Communications planning guidance by project activities
Project communications toolkits
Supported projects funded by public and private sector partners such as:
Public: United States Agency for International Development, New Zealand Ministry of Foreign Affairs and Trade, The United Kingdom's Foreign, Commonwealth and Development Office, Australia's Department of Foreign Affairs and Trade
Private: Google.org, Facebook (Meta), H&M Foundation, Fondation Chanel
Managed and executed crisis communications at the headquarters-level as well as providing country-level and staff support:
Notably responding to the 2021 government transitions in Myanmar and Afghanistan: including assessments of communications-related exposure, real-time response across owned channels to evolving context, monitoring protocols, risk-response levels and criteria, after-action reviews (including peer org reflection sessions)
Integrated risk assessment insights in the communications strategy for projects, developing messaging frameworks and narratives to proactively manage known sensitivities
Developed and managed compliance criteria and review protocols for areas such as: sensitive topics, quality control, accessibility, data responsibility
Monitored earned and owned channels on defined risk areas
Monitored and assessed peer responses to ongoing crisis
80+ virtual and in-person workshops, all with attendee satisfaction rated 4 out of 5 or higher. Topics such as:
Success story fundamentals
Content creation 101: social media and web content
Embracing inclusive language
Strategy to implementation: operationalizing communications
Bridging theory of change and communications strategy
Integrating communications across the project lifecycle
Monitoring, evaluation, and learning for communications
Data visualization best practices
Launched and managed a communications community of practice joined by over 150 staff from across Asia and the Pacific
Developed communications resources and guides to support non-communications staff including:
“Kylie is a unique talent that can see both the big picture and implement solutions with attention to detail. She complements her analytical mind with perseverance and adaptability.”
—Kelly Deuster, Chief Communications Officer, The Asia Foundation
“I highly recommend Kylie as a well-rounded communications professional who delivers results. Her ability to blend big-picture thinking with attention to detail is remarkable. Her technical expertise (content strategy, reputation management, accessibility) combined with her cross-functional savvy (monitoring & evaluation, analytics, project management) are equally impressive. Any team looking for a talented, strategic, analytical communications pro will be lucky to have Kylie.”
—Eelynn Sim, Director of Strategic Communications, The Asia Foundation
“Kylie is a committed communications practitioner, able to strategically connect theory and practice. She has extensive experience in applying and executing the importance of communications in harvesting knowledge and facilitating learning… She is a seasoned storyteller with the ability to amplify voices and capture nuance and subtleties in creating narratives for specific target audiences.”
—Myn Garcia, Deputy Country Representative, The Asia Foundation, Philippines
“Kylie is an amazing communicator and has an exceptional ability to bridge the gap between technical expertise and effective communication. Her work with project teams has been invaluable, not only in delivering clear and compelling messaging but also in helping teams understand the strategic importance of outreach and stakeholder engagement.”
—Pauline Tweedie, Chief Project Management Officer, The Asia Foundation
“Kylie was an innovative thought partner when it came to integrating communications into our programming. She had clarity on how communications can be used to enhance our ability to meet our overall program goals. In addition, Kylie changed the way I thought about monitoring, evaluation, and learning for communications—her approach to supporting the program team to think about the aim of our communications in relation to program goals and objectives, and how we measure the outcomes and impacts of those activities has been incredibly helpful to our design and implementation of programs at The Asia Foundation.”
—Carolyn O’Donnell, Director of Impact, The Asia Foundation, Nepal
“She is a thoughtful and skilled communications professional with a deep understanding of how to craft effective messaging for diverse audiences, and across cultures and abilities. One of her standout qualities is her talent to mentor and train Foundation program staff in communications skills… I’ve seen her in action during training sessions in Cambodia, where her high level of cultural competence and ability to adapt to local contexts made her an incredibly effective facilitator. Beyond training, she played a critical role in developing communications approaches and strategies for key projects… Kylie thinks strategically, is very collaborative, and can easily translate complex ideas and programs into clear, engaging narratives that demonstrate impact and results.”
—Diya Nag, Director of Strategy and Development, The Asia Foundation, Cambodia
“Kylie is brilliant, thoughtful, and dynamic. She works harder than most, and is motivated by a deep commitment to social justice… She was my team's go-to person from Strategic Communications to develop communications, accessibility, and data visualization guidance for our staff. ”
—Natasha Azad Beale, Associate Director of Evaluation and Learning, The Asia Foundation
“Kylie and I often strategized on how to best support our programs and find compelling ways to tell “our story” to varied audiences. Kylie introduced me to the golden circle and always brought all her collaborators back to the “why” which should drive all our work (not just in communications)... Open to both learning from and teaching others, Kylie demonstrated comfort in working across units in a collaborative way with focus on product and successful outcomes rather than getting credit for her contributions.”
—Jeannette Hanowsky, Deputy Executive Director, Momentum Wheels for Humanity
“She consistently brings innovative and strategic insights to the table… I’ve also had the opportunity to attend several of her training sessions and collaborate with her in co-designing communication workshops. Her ability to read the room and effectively engage diverse audiences is truly impressive. Kylie’s professionalism, creativity, and dedication make her an invaluable asset to any team.”
—Mutasim Islam, Communications Manager, The Asia Foundation, Bangladesh
“I especially appreciated her instincts and attention to detail in managing, updating, and monitoring the protocols and resources that guide TAF’s country offices and program teams in profiling their work on our communications platforms… Kylie added great value to team discussions and planning—always open to new ideas and approaches and generous in sharing thoughtful suggestions.”
—Kim McQuay, Chief Strategy and Legal Advisor, The Asia Foundation